FAQ

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How long does shipping take?

Orders are usually processed within 1–2 business days. Delivery typically takes between 4 and 21 business days depending on your location and the shipping method selected.

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Do you ship worldwide?

Yes, we ship internationally, including Europe, the United States, Canada, Asia, and other selected regions.

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Can I return my order?

Yes. You can request a return within 30 days of receiving your order, as long as the item is unworn, unused, and in its original packaging with proof of purchase.

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How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use it to follow your package in real time.

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How can I contact customer support?

You can reach us anytime at contact@norvanio.com or by phone at +33 6 57 48 39 29.

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