
FAQ
How long does shipping take?
How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery typically takes between 4 and 21 business days depending on your location and the shipping method selected.
Do you ship worldwide?
Do you ship worldwide?
Yes, we ship internationally, including Europe, the United States, Canada, Asia, and other selected regions.
Can I return my order?
Can I return my order?
Yes. You can request a return within 30 days of receiving your order, as long as the item is unworn, unused, and in its original packaging with proof of purchase.
How can I track my order?
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use it to follow your package in real time.
How can I contact customer support?
How can I contact customer support?
You can reach us anytime at contact@norvanio.com or by phone at +33 6 57 48 39 29.















